Product return policy
1. If you are not satisfied with the Products you have purchased on Dyson.vn, you may return such Products to the Company within fourteen (14) days from the date of receipt of the Products. Such Products must not be used and must be in resalable condition, the label and packaging shall not be torn or damaged and the Products are required to be in the original packaging.
2. You are required to return the Products to the Company in the condition similar to the condition when you have received the Products. If any Products returned to the Company are not in good and resalable conditions, the company reserves the right to reject the returned Products and will send the returned Products back to you.
3. You may return the Products through Vietnam postal service all over the country or any kind of delivery service. For the returned Products, together with the product return form, the Company will proceed the refund without delay after they we have received the Products in accordance with the refund method indicated in the product return form.
4. Return policy will not apply to Products that are paid by instalment with 0% interest.
5. In some cases, the payment policy/cancellation and refund for some Products may be different from the general standard condition indicated herein. In such case, the special conditions will be indicated in the details of the Products.