Delivery
I. DELIVERY IN THIS AREA HAS BEEN RECEIVING LONGER THAN 2-10 DAYS
Rely on the actual situation at this time, the delivery time will take longer more than 2-10 days for the area on the list as below:
|
THE NORTH |
THE CENTRAL |
THE SOUTH |
|
Hai Phong City Bac Ninh Province Hung Yen Province Ninh Binh Province Lang Son Province Tuyen Quang Province Yen Bai Province Dien Bien Province Vinh Phuc Province Bac Giang Province Bac Kan Province Cao Bang Province Ha Giang Province Lai Chau Province Phu Tho Province Quang Ninh Province Son La Province Thai Nguyen Province Ha Nam Province Hai Duong Province Nam Dinh Province Thai Binh Province Ha Giang Province |
Ha Tinh Province Nghe An Province Quang Binh Province Quang Tri Province Thua Thien Hue Province Da Nang City Quang Nam Province Quang Ngai Province Binh Dinh Province Phu Yen Province Binh Thuan Province Ninh Thuan Province Gia Lai Province Khanh Hoa Province Kon Tum Province Dak Lak Province Dak Nong Province Lam Dong Province
|
Can Tho City Binh Dương Province Dong Thap Province An Giang Province Tien Giang Province Dong Nai Province Ben Tre Province Bac Lieu Province Tay Ninh Province Kien Giang Province Hau Giang Province Binh Phuoc Province Vinh Long Province Long An Province Ca Mau Province Tra Vinh Province Ca Mau Province Soc Trang Province |
* Domestic transit times will be longer due to inspection at quarantine check-points.
* The PDE service between the North and the South will take longer 1 day than expected.
* The areas on this list only receive essential goods.
* Due to the strict control authorization of QR code passports by the city police, delivery time will be affected in Ha Noi City.
* Ho Chi Minh City: Resuming full service on September 21st; however, depending on the local disease control situation, delivery time may take longer than expected.
For localities with COVID-19 cases other than the above list, the delivery time may take longer depending on the actual circumstance. We will try our best to deliver the order to the recipient as soon as conditions allow.
Dyson sincerely apologize for the announcement and thank you for your understanding of the inconvenience.
II. DELIVERY AREAS
Dyson deliver to nationwide, except for the following regions:
|
Province |
District |
|
Ba Ria - Vung Tau |
Con Đao |
|
Binh Thuan |
Phu Quy |
|
Ca Mau |
Ngoc Hien |
|
Da Nang |
Hoang Sa |
|
Hai Phong |
Bach Long Vi |
|
Khanh Hoa |
Truong Sa |
|
Kien Giang |
Kien Hai |
|
Quang Nam |
Dong Giang |
|
Quang Nam |
Tay Giang |
|
Quang Ninh |
Co To |
|
Quang Ninh |
Hai Ha |
|
Quang Ninh |
Van Don |
|
Quang Tri |
Con Co |
III. CUSTOMER BENEFITS
To support Customer' benefits during shopping on Dyson.vn, We have an inspection policy on receipt of goods as follows:
- You can check outside the box for the product information (color, type, size), and appearance of the product before receiving.
- In case you do not agree to receive the package and the order has COD payment method, you can return the product to the delivery staff at no cost.
- If you do not like the product but have paid online, you can also return the product to the delivery staff at no cost, and please contact the customer care department for assistance on refund.
- In case you are satisfied with the product and agree to buy the product, please sign the agreement. By signing the agreement confirming satisfaction with the delivered product, you confirm that the inspection has been completed.
- Products in promotions, discounts, gifts... do not apply to exchange/ return, so please check the product carefully before receiving. Dyson will not apply to exchange/ return on orders confirmed of inspection by customers.
IV. THE DELIVERY TIME
Deliveries are made Monday through Saturday, except for Sunday and Public Holidays
|
Area |
Date |
|
Urban (HCM, Ha Noi) |
1-2 Working days |
|
Near Urban |
1-3 Working days |
|
Sub-Urban (Between HCM, Ha Noi & Da Nang) |
3-5 Working days |
|
Sub-Urban (from HCM, Ha Noi, Da Nang to other cities) |
5-7 Working days |
(**) Suburban and urban details: Depend on each delivery, there will be different ways to classify the inner city and suburbs.
At Ha Noi:
- Urban: Cau Giay District, Hoan Kiem District, Thanh Xuan, District, Ba Dinh District, Tay Ho District, Hai Ba Trung District, Dong Da District, Hoang Mai District, Ha Dong District, Long Bien District, Nam Tu Liem District, Bac Tu Liem District
- Sub-urban: Ba Vi, Chuong My, Dan Phuong, Dong Anh, Gia Lam, Hoai Duc, Me Linh, My Duc, Phu Xuyen, Phuc Tho, Quoc Oai, Soc Son, Thach That, Thanh Oai, Thanh Tri, Thuong Tin, Ung Hoa, Son Tay Town
At Ho Chi Minh city:
- Urban: District 1, 2, 3, 4, 5, 6, 7, 8, 10, 11, Tan Binh, Tan Phu, Phu Nhuan, Binh Thanh, Go Vap.
- Sub-urban: District 9, 12, Binh Tan, Thu Duc, Hoc Mon, Binh Chanh, Nha Be, Cu Chi, Can Gio.
- Other: Depending on the customer's scope of delivery.