Rely on the actual situation at this time, the delivery time will take longer more than 2-10 days for the area on the list as below:





Hai Phong City

Bac Ninh Province

Hung Yen Province

Ninh Binh Province

Lang Son Province

Tuyen Quang Province

Yen Bai Province

Dien Bien Province

Vinh Phuc Province

Bac Giang Province

Bac Kan Province

Cao Bang Province

Ha Giang Province

Lai Chau Province

Phu Tho Province

Quang Ninh Province

Son La Province

Thai Nguyen Province

Ha Nam Province

Hai Duong Province

Nam Dinh Province

Thai Binh Province
 Ha Nam Province

Ha Giang Province

Ha Tinh Province

Nghe An Province

Quang Binh Province

Quang Tri Province

Thua Thien Hue Province

Da Nang City

Quang Nam Province

Quang Ngai Province

Binh Dinh Province

Phu Yen Province

Binh Thuan Province

Ninh Thuan Province

Gia Lai Province

Khanh Hoa Province

Kon Tum Province

Dak Lak Province

Dak Nong Province

Lam Dong Province


Can Tho City

Binh Dương Province

Dong Thap Province

An Giang Province

Tien Giang Province

Dong Nai Province

Ben Tre Province

Bac Lieu Province

Tay Ninh Province

Kien Giang Province

Hau Giang Province

Binh Phuoc Province

Vinh Long Province

Long An Province

Ca Mau Province

Tra Vinh Province

Ca Mau Province

Soc Trang Province


* Domestic transit times will be longer due to inspection at quarantine check-points.

* The PDE service between the North and the South will take longer 1 day than expected.

* The areas on this list only receive essential goods.

* Due to the strict control authorization of QR code passports by the city police, delivery time will be affected in Ha Noi City.

* Ho Chi Minh City: Resuming full service on September 21st; however, depending on the local disease control situation, delivery time may take longer than expected.


For localities with COVID-19 cases other than the above list, the delivery time may take longer depending on the actual circumstance. We will try our best to deliver the order to the recipient as soon as conditions allow.


Dyson sincerely apologize for the announcement and thank you for your understanding of the inconvenience.




Dyson deliver to nationwide, except for the following regions:




Ba Ria - Vung Tau

Con Đao

Binh Thuan

Phu Quy

Ca Mau

Ngoc Hien

Da Nang

Hoang Sa

Hai Phong

Bach Long Vi

Khanh Hoa

 Truong Sa

Kien Giang

 Kien Hai

Quang Nam

 Dong Giang

Quang Nam

Tay Giang

Quang Ninh

 Co To

Quang Ninh

 Hai Ha

Quang Ninh

Van Don

Quang Tri

 Con Co




To support Customer' benefits during shopping on, We have an inspection policy on receipt of goods as follows:

- You can check outside the box for the product information (color, type, size), and appearance of the product before receiving.

- In case you do not agree to receive the package and the order has COD payment method, you can return the product to the delivery staff at no cost.

- If you do not like the product but have paid online, you can also return the product to the delivery staff at no cost, and please contact the customer care department for assistance on refund.

- In case you are satisfied with the product and agree to buy the product, please sign the agreement. By signing the agreement confirming satisfaction with the delivered product, you confirm that the inspection has been completed.

- Products in promotions, discounts, gifts... do not apply to exchange/ return, so please check the product carefully before receiving. Dyson will not apply to exchange/ return on orders confirmed of inspection by customers.




Deliveries are made Monday through Saturday, except for Sunday and Public Holidays




Urban (HCM, Ha Noi)

1-2 Working days

Near Urban

1-3 Working days

Sub-Urban (Between HCM, Ha Noi & Da Nang)

3-5 Working days

Sub-Urban (from HCM, Ha Noi, Da Nang to other cities)

5-7 Working days


(**) Suburban and urban details: Depend on each delivery, there will be different ways to classify the inner city and suburbs.

At Ha Noi:

- Urban: Cau Giay District, Hoan Kiem District, Thanh Xuan, District, Ba Dinh District, Tay Ho District, Hai Ba Trung District, Dong Da District, Hoang Mai District, Ha Dong District, Long Bien District, Nam Tu Liem District, Bac Tu Liem District

- Sub-urban: Ba Vi, Chuong My, Dan Phuong, Dong Anh, Gia Lam, Hoai Duc, Me Linh, My Duc, Phu Xuyen, Phuc Tho, Quoc Oai,  Soc Son, Thach That, Thanh Oai, Thanh Tri, Thuong Tin, Ung Hoa, Son Tay Town

At Ho Chi Minh city:

- Urban: District 1, 2, 3, 4, 5, 6, 7, 8, 10, 11, Tan Binh, Tan Phu, Phu Nhuan, Binh Thanh, Go Vap.

- Sub-urban: District 9, 12, Binh Tan, Thu Duc, Hoc Mon, Binh Chanh, Nha Be, Cu Chi, Can Gio.

- Other: Depending on the customer's scope of delivery.